It keeps your dog comfortable and sanitary. Regular grooms keep the hair from matting. Keeping the face clean prevents irritations to the eyes, ear cleaning prevents ear infections, and keeping the private areas sanitary means your furniture stays sanitary as well!

We offer grooming by appointment only right now and are offering curbside check-in and check-out. The groomer will call for instructions before they begin the groom and discuss their recommendations with you, the owner. We have additional staff helping the groomers so that they can work efficiently to decrease the amount of time your dog has to spend at the salon.

We have three groomers who groom cats.

Seven days a week by appointment. Appointment times start Monday through Saturday at 8 am. Sundays, we start at 10 am. Our last check-in time is noon unless prior arrangements have been made.

See above

It depends on the amount of matting and the cut desired, but the average groom takes 1-3 hours.

Yes.

Not at this time.

Not at this time. We used to take add ons the day of, but with COVID, we are appointment only at this time.

If the groomers have availability.

We require a current Rabies vaccine, Distemper vaccine, and annual canine cough vaccine.

There is nothing needed to prepare unless your dog gets very stressed with grooming. Discuss anxiety meds with your doctor prior to grooming if you feel it is necessary.

Not during COVID 19. We have plenty of treats and toys on hand that are sanitized between pets.

We take your dog for a potty break and we call you as soon as they are done for pickup. They are kept in a secure, private holding area until pickup.

Yes, this is for their safety and to allow for adequate dry time after their bath.

If your dog does not get stressed, you can leave them with us. We also offer in and out grooming, as well as assistance from our training staff for pets that are overwhelmed with the grooming process. We are low stress and practice fear-free handling as much as possible.

Yes, we close at 6 pm currently (7 pm when hours return to normal).

There is no additional fee for this and we make sure they are comfortable for the day.

Yes. At this time due to COVID, clients have to stay outside the building, but they can park in front of our picture windows and see into the grooming room.

Distemper, Rabies, Bordetella are required for the safety of the pets and our staff.

We don’t require a deposit, nor do we require a credit card.

48-hour notice is appreciated so that we can book another client. We have quite a long waiting list, so this would be very helpful so that we can accommodate our other clients.

Yes.

We try to get instructions before the groom and discuss any recommendations from our groomers before the pet goes home. But, if you are dissatisfied with the groom, we normally offer a grace period of 5 days to do additional touch-ups if needed.

See above.

Yes.

Every groom is different and we have baseline prices, but we have to see the condition of the dog before we can accurately quote the grooming fee. If there is excessive matting or dirt, there may be additional fees, but we try to be as transparent as possible before we begin the groom.

Prices are based on breed, hair coat condition, and length of time since the last groom. It is based on the amount of time the groomer has to spend. It is also based on the cut requested.

See above, but our average grooms are from $45-$150 depending on the cut, breed, condition, etc.

$17.00

We offer furminating and shave downs–cost depends on the size of dog and amount of work needed. We don’t offer services like stripping/dyeing, etc.

We start puppy grooms at about 12 weeks. This will not be a full groom, but is intended to get the puppies comfortable on the grooming table and used to the noises associated with grooming.

Yes we groom elderly pets. There is no pet too old to be groomed, but we will handle them very carefully and your vet may recommend pain medications before and after to keep them comfortable if they have arthritis. We also may recommend doing a groom in stages if doing it all in one sitting is too much for an elderly pet.

This depends on the type of surgery. We normally do not bathe pets with stitches or staples in place. These are normally removed 10-14 days after surgery. If orthopedic surgery has been done, we need to make sure the bones are healed. This takes 8-12 weeks.

This depends on the breed. Dogs that require frequent brushing or that have thick hair coats should be groomed every 4-6 weeks.

This depends on the dog and the rate at which their nails grow.

Some dogs need this done monthly and others never need them done.

Talk to our trainers and doctors about using positive reinforcement and conditioning for consent training. We can help keep this from being a fear-filled experience!

We use licky mats, treats, low-stress handling and have trainers on hand to assist if needed.

There may be an additional fee depending on the amount of time and work the trainers and groomers need to spend with the pet.

We offer consent training through our training department and we offer sedated grooms for those pets that simply cannot tolerate a groom while awake. We also work with our veterinary team and training team to offer low stress/fear-free grooms. Our goal is to make your pet as comfortable as possible in the safest way possible.

We recommend consent training with our behavior department and use low stress, fear-free training. We also can help you condition your dog to a basket muzzle.

Yes, the safety of the dogs and our staff is paramount.

Yes, as prescribed by the veterinarian.

A license is not required in Michigan.

All of our groomers have gone to an accredited Grooming School and they have over 100 years of combined experience.

References from other clients and friends is the best resource. Also finding a facility that allows you to watch or take a tour.

If you request the same groomer, we will be happy to accommodate!

Your dog should be willing to enter the facility with minimal apprehension and should not show signs of stress or distress. Grooming can be stressful, so if your dog shows more than minor hesitation for the unknown, talk with our vets, trainers, and groomers to make grooming a positive experience.

Groomers appreciate signs of appreciation for their efforts, for sure!

Full grooms, Face/Feet/Fanny, Shave downs, Bath and Brush, Furminator, Bath, Nail Trim, Ear clean, Anal Gland Expression.

It depends on the dog and the cut. Some dogs get some pre-work done by the groomer prior to the bath.

Oatmeal Shampoo Bath to soothe the skin and deep clean, Conditioner, Blow Out, Full Haircut/Scissoring, Nail Trim, Ear Clean/Pluck, Sanitary Trim, Pad Scissoring/Cleanup, Anal Glands, Brushing, De-matting and Lots of TLC.

Oatmeal Shampoo Bath to soothe the skin and deep clean, Conditioner, Blow Out, Nail Trim, Ear Clean/Pluck, Anal Glands, Brushing, De-matting, and Lots of TLC.

Note: this is for shorter-hair dogs that don’t have hair that can tangle or mat.

Oatmeal Shampoo Bath to soothe the skin and deep clean, Conditioner, Blow Out and Brushing of entire pet, Haircut/Scissoring of the facial area, Nail Trim, Ear Clean/Pluck, Sanitary Trim, Pad Scissoring/ Cleanup, Anal Glands, and Lots of TLC.

Every short-haired dog gets a complimentary Furminator, Oatmeal Shampoo Bath to soothe the skin and deep clean, Conditioner, Blow Out, Nail Trim, Ear Clean, Pad Cleanup, Anal Glands, Brushing, Lots of TLC.

Oatmeal Shampoo Bath to soothe the skin and deep clean, Conditioner, Brushing, Light Face trim, Scissoring feet and pad cleanup, Blow Out, Nail Trim, Ear Clean/Pluck, Anal Glands, Brushing, Lots of TLC.

Oatmeal Shampoo Bath soothes the skin and deep cleans, Conditioner, Blow Out, Lots of TLC.

Yes. Some dogs do not tolerate bathing, but enjoy getting a sporty new “do”.

We offer in and out service for pets that need it.

Yes, we can apply it for you after the bath and our veterinary office has them available for purchase over the counter.

Yes.

Yes.

The groomers can usually do any style requested.

Absolutely!

Sometimes the dogs don’t have the same coat texture or have mats that prevent us from making it look exactly the same.

Sometimes we can brush the mats out, but if they are very thick or to the skin, it is impossible to brush them out. This would be incredibly painful for the dog, so it is better to shave them off and start over.

Tangles are small knots that are easily combed out. Mats are thick balls of hair that we cannot get a comb through.

If the ears are matted, you can expect your dog to shake his head and feel uncomfortable. Sometimes we even have to ask the veterinarian to give medications to keep them calm so they do not injure themselves shaking their head so much. The skin may be irritated and red or even have an infection under the mats. If we find this, we will recommend that you seek veterinary care so that your pet can be comfortable after the shave. Your dog or cat may be quiet for a few days after a shave down as it can feel a bit strange to them.

We use air dryers and stand dryers, we do not use enclosed cage dryers. We use big warm air blow dryers on each animal unless they do not tolerate it.

You can bring your own shampoo. We use a luxurious oatmeal shampoo that smells great and feels good on the dog’s skin.

Distemper and Rabies.

Full grooms, Face/Feet/Fanny, Shave downs, Bath and Brush, Furminator, Bath, Nail Trim, Ear clean, Anal Gland Expression.

Most cats do not need nor tolerate a bath, so we usually forego the bath for most cats.

Brushing, dematting, haircut, sanitary cleanup, pads/feet cleanup, ear clean, and lots of TLC.

Lion cut with sanitary patch, feet/pad cleanup, brushing, ear clean, nail trim, and lots of TLC.

Pricing is based on hair coat condition and length of time since the last groom. It is based on the amount of time the groomer has to spend on your individual pet.

Every groom is different and we have baseline prices, but we have to see the condition of the cat before we can accurately quote the grooming fee. If there is excessive matting or dirt, there may be some additional fees, but we try to be as transparent as possible before we begin the groom. Nail trims are $17.