Dog Daycare FAQs

APPOINTMENT

You have questions, we have answers.

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The Basics

Eligibility

Enrollment

Pricing

Reservations

Dog's Needs

A Day at Daycare

Daycare Safety

Daycare Comfort

Optional Services

The Basics

What is doggy daycare?

Doggy daycare allows you to drop off your dog for a day (or half day) of exercise, play, attention, socialization, and stimulation under the watchful eyes of the professional, caring staff. Your dog comes home happy and tired so that you can relax with a calm, satisfied dog.

What are the benefits of dog daycare?
  • Doggie daycare allows you to provide your dog with care and attention while you are busy or at work.
  • Dogs need exercise and stimulation or they become bored and can act out. At daycare, they receive individualized attention from a trained and caring staff.
  • Dogs enjoy playing outside with their friends several times a day in supervised group play.
Why Union Lake Pet Services for my dog's daycare?
  • We’re locally owned here in Waterford, Michigan–not a chain location.
  • We’re unique in this area with our 3 large turf play yards. It is perfect for outdoor play because it’s cleaner (no more playing in the dirt) and softer on your dog’s joints.
  • The health and safety of your dog are very important to us. We have high standards for hygiene, diligently sanitizing everything in daycare twice per day.
  • Union Lake Pet Services is right across the parking lot where we have medical staff on site in case of any medical issues.
  • For safety, we separate playgroups according to a dog’s size, age, and temperament, and each playgroup is limited to 12 dogs. We have one staff member for every 12 dogs.
  • No need to worry about reservations or cancellations. Simply drop off and pick up your dog anytime during daycare hours.
  • ULPS Daycare accepts all breeds. We also have dogs who have special care needs such as cancer, diabetes, etc.
  • Our 1st Day and Daycare Starter Packages are conducted by expert trainers who understand dog behavior and help your dog feel comfortable integrating into the daycare environment.
  • We can provide everything your dog needs. No need to ferry beds, blankets, toys, and other items back and forth to daycare.  
  • We give you the option of choosing our hot lunch or providing lunch yourself if your dog has preferences or special dietary needs.
  • We offer complete pet care services under one roof. You may conveniently schedule training during daycare, or pair boarding with daycare–all in one handy location.
  • We offer play days, enrichment days and other options for dogs who do not enjoy group play.
  • We are conveniently located for residents of Waterford, West Bloomfield, Pontiac, and Clarkston to drop off and pick up their dogs along their commute route to their jobs.
  • Check out our social reviews and online presence. We have a very active Facebook Page featuring lots of photos and videos of daycare dogs at play, plus we have great ratings on Facebook and Google.
  • We value our local dog community. We partner with Detroit Dog Rescue to provide medical and behavioral care for rescued dogs.
If I'm home during the day, why would I bring my dog to daycare?
  • If you’re working at home, you may not have time to give your dog the attention, activity, and stimulation your dog craves. Or you may need to work undisturbed.
  • If you’re not working, give your dog the gift of daycare for group play and activity in our large play yards. Enjoy an undisturbed day at home, or have fun on an outing, then pick up a happy, pooped puppy who’s ready to relax along with you.
What are your daycare hours?
  • Doggie daycare services are available Monday through Friday 6am to 7pm, and, on the weekend, Saturday 8am to 6pm.

Eligibility and Suitability for Daycare

What are your daycare entrance requirements?
  • First, we ask that you complete our Daycare Registration Form.
  • We’ll review the Registration Form and confirm your dog’s vaccination records.
  • The next step is scheduling your Prerequisite 1st Day or 3-Day Starter Package where an expert trainer spends time with your dog one-on-one to help them become comfortable with ULPS staff and daycare. Watch our Daycare Starter video to see a preview of how we introduce your dog to daycare.
  • We strongly recommend the 3-Day Starter Package as most dogs need more than one day to get the hang of daycare.
What vaccinations are required for daycare?
  • For the safety of your pet and the others staying with us, we have certain preventive health requirements that must be current before entering our facility for pet boarding, pet daycare, Bed and Biscuit, or pet grooming services:
  • Dogs—Rabies after 4 months, Distemper Combo Vaccine needs to have been started for puppies, Flu Vaccine, Annual Negative Heartworm Test, Annual Canine Cough (Bordetella) Vaccine, and Negative Intestinal Parasite Screening twice annually. Canine Influenza Vaccination is normally only strongly recommended, but is currently required for the protection of any dogs who will be around other dogs at Union Lake Pet Services.
How old does my puppy need to be to attend daycare?
  • We take puppies as young as 8 weeks old, though some need a few additional weeks to be ready. (We would like a vet’s approval for a puppy 8 weeks old to attend daycare.)
Does my dog need to know certain commands before coming to daycare?
  • Dogs don’t need to know any commands in order to come to daycare.
Do you turn away dogs based on their breed?
  • All breeds are welcome at ULPS doggy daycare.
Are all dogs good candidates for dog daycare?
  • Almost every dog is a good candidate for daycare, but not every dog is a good candidate for group play. Some dogs require more individual attention. For those, see the next question for the individualized options we offer.
  • We don’t recommend daycare for dogs so anxious about coming to daycare that they make themselves physically sick (vomiting). For these dogs, an alternative is to have one of our experienced trainers come to your home to help your dog feel less anxious.
What if my dog is not a good fit for group play with other dogs?
  • Some dogs require more individual attention. For those, we offer other options:
  • Our individualized Play Days include:
    • Several hand walks per day with our loving team members
    • Individualized play time (ball play, brushing, toy time, peanut butter kongs)
    • Enrichment activities customized to your dog’s liking
    • Hot lunch
    • Hugs and kisses
    • Off leash time outside
    • SmugMug photos and videos can be sent
  • An Enrichment day is similar to a Play Day but includes more focus on Enrichment Training. Your dog is having fun learning and growing, and building confidence, coordination, mental focus and strength.
  • Your dog always has the option to spend the day in their run rather than join group play.
What if my dog is shy or growls sometimes?
  • That’s fine. We often find that a dog behaves differently at home than here at daycare. We have plenty of shy dogs who come to daycare. They have the option to play with the other dogs, play on their own, or stay near a staff member for extra attention.
My dog has aggressive behaviors. Can he/she come to daycare?
  • Yes. Each dog goes through an initial evaluation by a certified dog trainer. Most dogs, even those with some aggressive behaviors, are fine at daycare. A more aggressive dog may need a little extra attention upfront during the Starter Package to be comfortable at daycare, but they are welcome at daycare.
My dog is anxious and frightened. Can he/she come to daycare?
  • Yes, just as with shy dogs, we welcome anxious dogs. We work to help them feel comfortable here at ULPS before we introduce them to other dogs. And we won’t force them into an uncomfortable situation around other dogs.
  • The exception is a dog with extreme anxiety that is so terrified on the first day that they are vomiting and cowering. In a case that extreme, consider having our Quirky K9 trainer come to your home to help your dog get past their extreme anxiety.
Do dogs have to be spayed or neutered before allowing them in daycare?
  • Not until the dog is 1 year old. If we see issues sooner, we let the owner know and we may have to separate the dog. In some cases, we may recommend that you spay or neuter a month or two sooner.
Why can’t intact dogs join group play?
  • Once a dog goes into heat, it can create behavior issues in a playgroup and there is the potential for pregnancies.
Will an older dog enjoy this environment?
  • Yes, an older dog can enjoy finding his or her own cozy spot in the play yard or napping on a well-padded bed between play times. Our turf play yards are softer on joints so they’re more comfortable for older dogs.

Daycare Enrollment

How do I preview your daycare facilities online?
Am I able to visit and take a guided tour of doggy daycare?
  • Absolutely. Any day. Any time. And it isn’t necessary to call ahead. We want you to see for yourself the difference at ULPS, and we want you to be comfortable with leaving your dog at our doggy daycare.
What is the Prerequisite 1st Day of Daycare?
  • One of our trainers spends a day with your dog to help them acclimate and feel comfortable in the building, with staff, and with other dogs. At the end of this 1st Day, based on your dog’s response, we may recommend a 3-Day Starter Package.
What is the Daycare Starter Package?
  • The 3-Day Starter Package is ideal for a dog that has never been in ULPS doggie daycare before or who isn’t as comfortable with the idea of playing with a group of dogs.
  • For 3 full days within one month, a trainer will spend time with your dog to gradually ease them into daycare. See more details in the next answer.
  • The Starter Package is a great deal since it comes with two free days of daycare once your dog successfully completes the package.
How long does the initial evaluation take?
  • Either 1 day or 3 days depending upon which you choose.
  • For the 3-Day Starter Package, we allocate 3 days within a one-month period for our Daycare Starter Package. During those days, we help your dog become comfortable with the hospital, the staff, and we can gradually introduce your dogs to other dogs one at a time until they feel comfortable in joining their playgroup.
What happens during the 3-Day Starter Package?
  • We’re advocates for your dog. As much as we want your business, we want to be sure that this program is right for your dog. We don’t want to force it on him. We start slow and make sure they are comfortable.
  • We have three main goals with our Starter Package:
    • Get your dog comfortable with our facility.
    • Get your dog comfortable with our staff.
    • Get your dog comfortable with their playgroup. Each group has up to 12 dogs. They may not meet their playgroup on the first day. We go at your dog’s pace and make sure they are comfortable every step of the way before we proceed. When ready, we introduce one dog at a time to your dog in a separate play yard.
    • Watch our Daycare Starter video to see how our expert training staff safely and gradually introduces your dog to members of their playgroup.
Will my dog like this environment?
  • We find that most dogs are very comfortable at ULPS daycare. They’ll make friends and will soon be eager to play with their daycare friends and see their favorite daycare supervisors. 

Daycare Pricing

What is the cost of daycare?
  • Prerequisite 1st Day of Daycare = $37.50. This includes one day with a trainer to help your dog acclimate to daycare.
  • The 3-Day Starter Package = $99. This package includes 3 days with a trainer to help your dog feel comfortable with daycare and overcome any fear or hesitation. As long as your dog acclimates well and is enjoying daycare, he will receive 2 complimentary days of daycare.
  • 1 Whole Day Daycare = $35
  • 1 Half Day of Daycare (5 hours or less) = $21
  • See the next question for our daycare package prices.
Do you have daycare packages?

Yes, we have whole and half day packages.

Packages – Whole Days:

  • 10 Whole Days = $280
  • 20 Whole Days = $480
  • One Month Unlimited Daycare = $420
  • 100 Whole Days = $1,900

Packages – Half Days:

  • 10 Half Days = $199
  • 20 Half Days = $390

Packages are valid for one year (unlimited monthly packages expire after 30 days). Prices are subject to change without notice.

Is there a discount for multiple dogs?
  • No, all dogs are charged the normal rate.
  • Two dogs may stay together in one run for their comfort with each other but the rate is not discounted.
  • If you have two dogs, both dogs can draw off of the same package.
Is there a charge for giving my dog his medications?
  • Not for daycare. Just give us the medications and information during drop-off.
Are there optional add-on services or upgrades for daycare?

Yes, you may add-on these options:

  • Hot lunch $2.00. It is Royal Canin Chicken and Rice Kibble with Grandma Lucy’s to make a chicken, rice, potatoes, and carrots stew.
  • Peanut butter kong at lunchtime $1.50
  • SmugMug photo or video $2.50
Do you have any special offers for daycare?
  • We occasionally have special offers for doggy care. When we do, they would be on our Specials page and/or featured in local mailbox coupons. 

Daycare Reservations, Cancellations, Drop Off and Pick Up

Do I need to make a reservation?
  • You don’t need a reservation for daycare. Simply drop off your dog at the desk during daycare hours.
  • You will need to schedule the Prerequisite 1st Day or 3-Day Starter Package in advance since these require a trainer to schedule time with your dog.  
What is your cancellation policy?
  • There is no cancellation policy since we don’t take reservations.
What are the hours for pick-up and drop-off?
  • Daycare drop-off begins at 6am Monday through Friday, and at 8am on Saturday. Dogs need to be picked up before 7pm Monday through Friday, and before 6pm on Saturday.
Is parking convenient for daycare drop-off and pick-up?
  • Very convenient. We have a large parking lot right outside the building.
Does my dog need to be on a leash when arriving or leaving daycare?
  • Yes, please. We ask that it be a regular leash, not a retractable leash.
What are your dog daycare center check-in/check-out policy and procedures?
  • We keep it simple. Check in and out at the front desk. We’ll review any special instructions, then get them started on their daycare stay.
May I pick up my dog early from daycare?
  • You may pick up your dog at any time during daycare hours.
What if I’m late picking up my dog from daycare?
  • Daycare ends at 7pm Monday through Friday, and at 6pm on Saturday.
  • If you are late Monday-Friday, your dog is taken across the parking lot to our Veterinary Hospital. Our staff is there until 8pm, our closing time.
  • Our late pick-up fee (from the hospital) for these days is $5.
  • We do not offer late pickups on Saturdays as our entire facility closes at 6pm.
  • If you are not here to pick up your dog by closing time, we will gladly board your dog overnight, and feed them for the evening. Regular boarding rates apply.

My Dog’s Daycare Needs

Should I bring anything for my dog's daycare?
  • You may bring lunch or opt for the Royal Canin hot stew lunch that we provide for just $2.
Do I need to bring my own leash?
  • We ask that you bring your dog to drop-off on a regular (not retractable) leash. We’ll keep it here and then put them back on the leash for pick-up.
Is there a specific kind of collar my dog must wear to daycare?
  • Yes, we’ve found that the safest collar for play is a flat buckle collar.
  • We prefer that the collar also have ID tags.
Do you provide blankets and beds in daycare?
  • Yes, we provide comfy beds and cozy blankets.
May I bring my dog's favorite bed or blanket?
  • We ask that you don’t bring in beds or blankets from home.
May I bring clothing, a sweater, a hat, etc. for my dog?
  • Yes. We’re happy to put a hat, sweater or other warm clothing on your dog.
  • We’ll also apply sunblock as directed if your dog needs it.
Is it okay for my dog to have a favorite toy with him at daycare?
  • Favorite toys from home can cause problems between dogs as your dog protects his favorite toy.
  • We have lots of toys here so we ask that you leave your dog’s toys at home.
May I bring my own food?
  • Favorite toys from home can cause problems between dogs as your dog protects his favorite toy.
  • Yes. Bring whatever food your dog prefers.
  • You may also choose the hot lunch that we serve (a Royal Canin chicken and rice stew with potatoes and carrots and Grandma Lucy’s on top) for just $2. Add on a peanut butter kong for just $1.50.
  • If your dog is on a special diet, bring in the food with any instructions.
  • Note: If your dog has food allergies, please let us know, as we do feed treats during the day and don’t want to give him something that would trigger an allergy.

Questions about A Dog’s Day at Daycare

What is a typical daycare schedule for my dog? What do the dogs do all day?
  • Dogs play outside with their playgroups for an hour, then come inside to rest in their run for an hour. We alternate play and rest throughout the day.
  • We feed the dogs lunch during one of the rest times.
  • When outside, dogs play in our multiple wading pools, play with balls for 15-minute play sessions, chase bubbles, practice their dog sits and comes, and just enjoy free time to run around.
  • The daycare staff also puts each dog on a leash during play time and walks them around the perimeter of the yard for special one-on-one attention.
How much attention will my dog get at daycare?
  • As much attention as he wants. Some dogs just want to be social and play with other dogs, and we allow that under supervision. Others just want to sit at a staff person’s feet and have more personal attention.
  • We are out in the yard with the dogs, and observing them, at all times.
What is your staff to dog ratio?
  • 1 daycare staffer per 12 dogs. We can call in training staff as needed.
Do you have dog trainers on staff?
  • Yes. Our trainers are involved with each dog at the start during our Prerequisite 1st Day, or 3-Day Starter Package. Our trainers are also available to help if we observe issues.
How does lunch work?
  • During one of the hour-long rest periods, daycare staff will serve each dog either the food that was brought in with them or our optional $2 hot lunch. We also offer an add-on peanut butter kong lunch treat for $1.50.
Are there nap times?
  • Absolutely. Our normal schedule alternates 1 hour of group play followed by one hour of rest or nap time in the runs (or in crates for smaller dogs and puppies).
Do you provide outdoor play areas?
  • We have 1 full acre of fenced yards, divided into three outdoor play areas. These are covered in turf for cleaner dogs and less impact on your dog’s joints.
Do you walk the dogs?
  • If your dog is part of our normal daycare schedule, each dog receives on-leash walks around one of the daycare yards. Dogs who are not good candidates for group play, receive on-leash walks around the neighborhood.
Do you walk the dogs?
  • If your dog is part of our normal daycare schedule, each dog receives on-leash walks around one of the daycare yards. Dogs who are not good candidates for group play, receive on-leash walks around the neighborhood.
May I call and check on my dog while he’s in daycare?
  • Yes. Anytime. We’re happy to have you check on your dog.
Am I able to observe my dogs while they are at daycare?
  • We offer a SmugMug photo and/or video package for $2.50 per day.
  • You may also schedule a drop-in visit to watch your dog’s playgroup…from a short distance. Unfamiliar visitors at the fence or in the daycare yard can upset the other dogs.
How will I know if my dog is having issues at daycare?
  • We will contact you if there is an urgent issue. For minor behavior issues or concerns, a daycare attendant will chat with you at the end of the day. or we will send home a report card with information about what we’ve observed.
Do you discipline a dog for bad behavior? If so, what is the procedure?
  • We do not discipline the dogs. If we see that a dog is worked up or needs extra one-on-one work, we have the option to separate them from their playgroup. We can take them for a walk to get things under control. Once they are calm and ready, they are normally allowed to rejoin their playgroup.
Why is my dog tired when he/she comes home?
  • Although your dog will have time to rest and nap, most dogs run around quite a bit during play time. Dogs will usually go home tired. That is one of the benefits of daycare–your dog has had plenty of movement and is ready to relax with you at home.
Why does my dog have a minor cut or scrape?
  • Dogs use their mouths and paws in play. You may notice minor cuts, scrapes, or even tiny chunks of missing fur as a result of dogs playing. We would notify you if a serious incident were to happen while your dog is at daycare but those are very rare since we closely monitor their play behavior.
Why does my dog seem stiff or sore?
  • You may notice that your dog seems stiff or sore at the start of attending daycare. Most dogs do not get this much exercise in a day, so some temporary soreness is normal. If your dog is limping or seems to have serious issues, please let us know. 

My Dog’s Daycare Safety

How do you introduce my dog to your new environment?
  • We move at your dog’s comfort level. We take your dog on a tour to be sure he’s comfortable with the hospital, and let him get to know the staff.
  • We then take him up to the play yard fence in a separate area to see how he reacts. If he’s comfortable, we’ll introduce one dog at a time into the separate yard.
  • If he’s not comfortable, we may go on a walk to let him get calm again before trying again. We recommend that you watch our Daycare Starter video to observe what we do.
Do you have separate areas for small and large dogs?
  • We separate dogs into playgroups by age, size, and temperament. We have three separate play yards so dogs play with other dogs of the same size, age, and temperament.
Are dogs divided into groups?
  • Yes, we divide dogs by age, size, and temperament. We have quite a few separate playgroups.
Is your daycare safe for my smaller dog?
  • Absolutely. Your smaller dog will only be playing with other smaller dogs.
If my dog doesn’t like other dogs, is there a separate area for him/her to play?

Yes, not every dog is a good candidate for group play. We have side yards where a dog can play separately from other dogs. You may also want to consider one of our other individualized options:

  • A Play Day where your dog has 1-on-1 playtime with a staff member.
  • An Enrichment day where your dog has fun learning and building confidence.
  • Simply allowing them to relax for the day in one of our runs.
Is my dog always supervised while at daycare?
  • Your dog is fully monitored. We have one or more daycare staff outside with each playgroup. There’s also someone inside with the dogs while they are resting in their runs.
Are the dogs left alone when playing?
  • Never. At least one of our daycare staff is always with the dogs when they are playing in group play.
How many dogs do you allow in daycare at the same time?
  • We have the capacity for a large number of dogs, but we separate them into playgroups and limit each group to 12 dogs.
How sanitary is your facility?
  • We place a high priority on cleanliness and hygiene in our daycare facility. Managed alongside Union Lake Pet Services, we understand better than most daycares just how important cleanliness is.
  • We sanitize everything twice per day to protect your dog’s health.
What steps will you take to protect my dog’s health?
  • Every step we can. In addition to sanitizing everything in the daycare twice per day, we require certain vaccinations in order to attend daycare.
  • We refuse to admit an obviously sick dog. We listen and watch for signs of illness, and make sure that any dogs requiring veterinary attention are separated and receive attention as quickly as possible. We refuse dogs that are coughing, vomiting or suffering from diarrhea and we watch to see if any dogs are becoming ill.
  • With the recent canine flu outbreak, we were one of the first daycares in the Detroit area to require vaccination for daycare guests.
How do you protect my dog from getting kennel cough?
  • A good pet care facility like ULPS requires vaccination against kennel cough. But, just as with humans getting a flu shot, your dog may still catch it. See more information in the previous answer.  
Can my dog get fleas from other daycare dogs?
  • Your dog will not get fleas from daycare, but it is your responsibility to make sure that your dog is on a regular flea treatment (same is true for ticks and heartworms).
  • Please consider applying your dog’s topical flea treatment in the evening time, so that it can dry before they come to play at daycare.
Can my dog catch a disease by being around other pets?
  • Dogs that lead social lives are exposed to viruses, bacteria, and parasites more frequently than their counterparts who lounge at home in solitude. This is true whether your dog attends daycare, goes to training, or sees other dogs in the dog park or pet store.
  • It’s the same as sending your child to school. Some exposure is good for building their immune system and resistance. The longer your dog is in daycare, the more likely they are to build a strong immunity.
  • We ask that if your dog is coughing, vomiting, or has diarrhea, keep him at home for protection of the other dogs and so your dog can rest and recover.
What do you do in case of illness or injury?
  • We don’t accept dogs who are coughing, vomiting or having diarrhea.
  • During the day, we listen and watch for signs of illness. If we see a dog that appears ill, we will separate them and contact their owner.    
  • We also contact the owner in case of injury.
  • With your approval, we will ensure that your dog receives veterinary attention at Union Lake Pet Services across our parking lot.
Do dogs ever get hurt?
  • Yes. We’ve had broken toenails and dogs can injure themselves in small ways during play. These injuries are normally minor and can be easily treated. We would contact you in case of injury and get your approval for treatment.
What happens if there is an incident between my dog and another dog?
  • It’s appropriately addressed. We try to figure out what occurred and why. We then take the appropriate steps to ensure that it doesn’t continue.
  • Sometimes it is just a matter of separating the dogs as these incidents are usually due to over-excitement during play.
  • If there were to be a more serious injury, we would contact you and get the dog treatment at Union Lake Pet Services next door.
How much/what type of experience does your daycare staff have?
  • The staff who works with your dog initially during the 1st Day or Starter Package are all certified trainers who have spent years studying dog behavior.  
  • Our regular daycare staff has all gained experience working in boarding. Those with experience who have demonstrated good judgment with the dogs may then move over to work in the daycare. 

My Dog’s Daycare Comfort

Is your facility climate controlled/air conditioned?
  • Yes, we offer a climate-controlled environment, not only inside. We have built-in heaters where the dogs may warm themselves in cool weather, and misters to help keep dogs cool and comfortable outside in warmer weather.
  • We have covered and shady areas, and we provide sprinklers and pools for warm weather.
  • We monitor the temperature and decrease outside playtime during extreme heat or cold.
Do the dogs play in the rain or snow?
  • The dogs love playing outside even when there is snow on the ground or it’s raining. We don’t allow the dogs to play outside during a thunderstorm.
  • With our turf yards, dogs stay cleaner than with dirt or regular grass yards.
  • We have covered areas where dogs can play during inclement weather.
  • We shovel paths through the snow in winter for those who want to play in it.
What if it is too cold or hot outside for my dog?
  • In extreme weather conditions, outdoor playtime will be decreased. We monitor the heat index and, if necessary, adjust play time for safety, ensuring that we don’t endanger the dogs.
  • Yards have built-in heaters so that dogs can warm themselves up. They are usually running around so they stay fairly warm anyway. In the summer, we have shady areas, misters, sprinklers, and pools.
  • We monitor individual dogs. If a dog is lifting his paws due to cold weather or appears uncomfortable, we will bring that dog in sooner than the rest of his playgroup. Dogs with smooshed faces can’t stay outside in the heat as long in summer.
Does your daycare have a pool for hot days?
  • We have several large, sturdy wading pools and they are a very popular item with our doggy daycare guests.
Does my dog have a private run or kennel?
  • Yes, unless you have requested that your two dogs stay together.
Can my dogs stay together?
  • Yes. Just let us know when you make the reservations.
What size are your runs?
  • Our runs range from 6 to 10 feet. We also use crates for smaller dogs and puppies.
What steps will you take to ensure my older dog is comfortable?
  • Older dogs get extra padding in their beds.
  • We’re more conscious of heat and cold for them. We notice that they are more likely to stay under cover in the shade in the summer, and near the heaters in the winter.
  • Our turf play yards are softer on older joints so they are more comfortable for senior dogs.
Can you provide my dog with his/her medications?
  • Yes. During check-in, just provide us with the medication and instructions. There is no additional charge in daycare for administering medications.
Will daycare negatively affect my puppy’s potty training efforts?
  • We observe a regular schedule with plenty of time outside. This should help reinforce your puppy’s potty training efforts. If we observe an issue, we would discuss it with you so that you are aware of it.

Optional Pet Daycare Services

May I schedule dog training during daycare?
  • Absolutely. While you don’t need reservations for daycare, you would need to pre-book any training. Otherwise, our trainer’s schedules may be full and unable to accommodate the desired training time.
May I schedule dog grooming services during daycare?
  • We prefer not to groom dogs during their daycare stay. We make your dog look great during his grooming appointment. He may be hot and disheveled, though, by the time you pick him up from daycare after he’s been playing outside. We can do nail trims but we prefer that you save grooms for another day.  
Where may I see any additional service options?
  • You may view boarding, training or enrichment services that you can add to your dog’s daycare schedule on our Union Lake Pet Services website.
Are there upgrades I should consider for my dog’s daycare?

Yes, although almost everything is included in your daycare price. Upgrades are:

  • A yummy hot lunch of Royal Canin Chicken and Rice Kibble topped with Grandma Lucy’s. It’s like a stew with chicken, potatoes, carrots, etc. $2.00
  • A peanut butter kong to supplement lunch $1.50
  • SmugMug photo or video of your dog $2.50
Is daycare included with dog boarding?
  • Daycare is an optional add-on with boarding so that you may choose the services you want a la carte.
If I’m unable to pick up my dog as planned, am I able to book him into overnight boarding?
  • Yes, if you’re unable to pick up your dog by our 8pm closing time, Monday through Friday, we will automatically board your dog overnight and feed him dinner.
  • There is an additional $5 fee for late pick-up. If your dog is boarded, regular boarding rates will apply.

Pet Services offered 7 days a week.

Union Lake Pet Services has been serving the communities of Waterford and West Bloomfield, MI for over 30 years.

Location

6547 Cooley Lake Rd.
Waterford, MI 48327
Click here for directions.

Hours

Mon-Fri: 7:00am – 7:00pm
Sat: 8:00am – 6:00pm
Sun: 10:00am – 6:00pm

Contact Info

Phone: 248-363-6262
Fax: 248-363-7213
Email: info@unionlakepets.com

Get in touch!

Ready to come see us?

Request an appointment online! We can't wait to see you and your furry friends.